How long until my Ops is ready?
A few minutes. Once the payment goes through we create your instance, email you the invoice and take you to the sign-in screen.
How does the 14-day guarantee work?
If within the first 14 days you decide Ops is not for you, write to hola@theaumol.com and we refund your first payment in full.
How do I pay? Do I get an invoice?
You pay by card through Stripe; Ops never sees or stores your payment details. We email you the invoice, issued under Veri*Factu.
What counts as a user?
Each person who signs in to Ops with their own access. Every plan includes several; if you need more, add single users. Someone who only logs hours and clocks in can be a time-only user, at a fraction of the price.
What is a time-only user?
Someone who only logs hours on projects, asks for holidays or time off and clocks in and out, from the browser or the phone. They do not see customers, invoices or other modules. They cost far less than a full user and are counted apart.
How does the welcome discount work?
It comes off your first charge: the advertised percentage of one month's price. If you pay yearly, it comes off that first annual payment. After that you pay the regular price.
What if we are a large team?
Each extra user costs less the bigger the team: every band has its own price and each user is charged at the price of their band. For more than 250 users, write to us at hola@theaumol.com and we will talk.
Can I change plan later?
Yes. Write to us at hola@theaumol.com and we switch it: your data stays where it is and the new modules appear straight away.
Where is my data?
In your own instance, with its own database, hosted in Germany. Encrypted backup every night, kept off-site.
Do I need to install anything?
No. Ops runs in the browser and has a mobile app. You sign in with your Microsoft or Google account, or with a code by email.